Frequently Asked Questions

What Countries Do You Ship To?

Take a look at our Shipping Details Page to see the full list of countries we ship to:

Shipping Details

How Long Does It Take To Ship?

Our orders are processed within 1 business day of you placing your order. Our fulfilment team works diligently to get all orders shipped efficiently. In the United States, packages typically take 2-3 business days to deliver using FedEx. For international orders, you'll find packages typically arrive within 5-7 business days. This estimate is country dependent.

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How Do I Contact Customer Support?

You can contact our customer support on our Contact Us page

Complete the form provided, and one of our representatives will get back to you with a solution to your questions or concerns.

Thank you for your patience and understanding.

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How Much Does Shipping Cost?

For United States Orders: we have partnered with FedEx to offer affordable and fast shipping at only $11.00. Price is subject to change with no prior warning. Delivery times may vary.

For orders outside the United States, the most accurate shipping rates, add a product to your shopping cart and go to check out. At check out, please input your shipping credentials to get real-time shipping rates for your shipping location.

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Are Your Products Genuine?

Yes, The Happy Healing Store offers 100% genuine products. All products are curated by our team of experts to ensure complete efficacy and satisfaction. You can rest assured that every Happy Healing product is of the highest quality.

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Do You Have Test Results?

Our products are regularly tested for purity and quality to validate our products being the top products available on the market. We encourage customers to conduct individual testing to prove our quality standards for themselves.

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What Is Your Return Policy?

All returns must be postmarked within 14 days of delivery. If it longer than 14 days, the return will not be accepted.

To be eligible for a return, your item must be unopened and be in the same condition that you received it. It must also be in the original packaging.

To start a return, please complete a Contact Us form and one of our customer service representatives would be happy to help!

View our full return policy here.

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My Discount Code Isn't Working. What Do I Do?

The Discount Code Isn't Working. What Do I Do?

We have special rates for First Time Customers of The Happy Healing Store. Please note: Prior Customers of The Happy Healing Store will not be able to use the code at checkout.

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