We understand that you may have questions. We aim to simplify that process by providing a growing list of trending FAQs (Frequently Asked Questions) that may assist you during this process. Please look below to start gathering information.
Can’t find what you are looking for? Please send us a message through our contact form.
Take a look at our shipping policy page to see the full list of countries we ship to:
Most orders are processed within one business day.
We partner with FedEx to provide fast and reliable shipping within the U.S., typically using FedEx One Rate. Most orders are delivered within three business days in the continental U.S. Shipping costs are calculated at checkout, and customers pay exactly what we pay—there are no markups. Signature delivery is available for an additional fee. Please note that shipping rates may change without prior notice. Shipping is free for orders $250 and above.
For orders outside the United States, shipping rates are calculated in real time during checkout based on your shipping address.
You can reach our customer support team through the contact page.
Complete the form provided, and one of our representatives will get back to you with a solution to your questions or concerns.
Thank you for your patience and understanding.
Our products are regularly tested for purity and quality to validate our products being the top products available on the market. We encourage customers to conduct individual testing to prove our quality standards for themselves.
Please utilize our contact us form to receive the latest test results on your product in question. We will be releasing a product quality public facing page in the near future
All returns must be postmarked within 14 days of delivery. If it longer than 14 days, the return will not be accepted.
To be eligible for a return, your item must be unopened and be in the same condition that you received it. It must also be in the original packaging.
To start a return, please complete the form on the contact page and one of our customer service representatives would be happy to help!
View our full return policy here.
