We understand that you may have questions. We aim to simplify that process by providing a growing list of trending FAQs (Frequently Asked Questions) that may assist you during this process. Please look below to start gathering information.
Can’t find what you are looking for? Please send us a message through our contact form.
Take a look at our Shipping Policy Page to see the full list of countries we ship to:
Our orders are processed within 1 business day of you placing your order. Our fulfilment team works diligently to get all orders shipped efficiently. In the United States, packages typically take 2-3 business days to deliver using FedEx. For international orders, you'll find packages typically arrive within 5-7 business days. This estimate is country dependent.
You can contact our customer support on our Contact Us page
Complete the form provided, and one of our representatives will get back to you with a solution to your questions or concerns.
Thank you for your patience and understanding.
For United States Orders: we have partnered with FedEx to offer affordable and fast shipping at only $11.00. Price is subject to change with no prior warning. Delivery times may vary.
We are always trying to negotiate the best rates for our customers. Your rates will be calculated at checkout and the customer pays exactly what we pay for shipping - no markup.
For FedEx Domestic Shipping, we utilize FedEx One Rate. FedEx One Rate is typically delivered in 2 business days within the continental US. For an additional fee, you can request signature delivery.
For orders outside the United States, the most accurate shipping rates, add a product to your shopping cart and go to check out. At check out, please input your shipping credentials to get real-time shipping rates for your shipping location.
Our products are regularly tested for purity and quality to validate our products being the top products available on the market. We encourage customers to conduct individual testing to prove our quality standards for themselves.
Please utilize our contact us form to receive the latest test results on your product in question. We will be releasing a product quality public facing page in the near future
All returns must be postmarked within 14 days of delivery. If it longer than 14 days, the return will not be accepted.
To be eligible for a return, your item must be unopened and be in the same condition that you received it. It must also be in the original packaging.
To start a return, please complete a Contact Us form and one of our customer service representatives would be happy to help!
View our full return policy here.
