Orders will be shipped by your selected method within 2 business days. We need time to make sure that your order is correct.
Due to continued issues with Covid 19, no shipping carriers are guaranteeing their delivery speeds. Therefore if you choose 2 day priority, your package is not guaranteed to get there in 2 days.
We try to get the best rates for our customers however, shipping costs continue to rise amidst this time of increasing demand. Whatever is calculated at checkout is the price you will pay as well as the exact price that we pay. We are continuously trying to get our rates down and as our volume increases, our shipping costs should decrease.
Unfortunately, we cannot guarantee delivery times for international packages. Packages can arrive in your country in whatever amount of time specified on your choice of service yet we have no control how long our products will take for customs clearance. Each country is different as is each circumstance. Due to the continuing issues with Covid 19, packages that were once taking 1 week are taking up to 1 month.
We also cannot know of the customs restrictions and laws in each country. It is advisable that you check with your country’s customs regulations before ordering to see if our products will be allowed. If our products are refused, it is the responsibility of that country to mail the package back to us. At the time we receive it we will refund your full amount for the products only (not the shipping costs).
As long as you gave us a valid non-restricted email at checkout, you will receive notification once your package ships and you will get updates along the way. The email will also contain a tracking number that you can click on and track yourself.