International Orders Policy

Please note that Happy Healing sends all packages with FedEx International service. Your contact information will be listed on the commercial invoice related to your order.

Many times, FedEx will need to contact you by email or phone for additional information or to arrange delivery, so please use the correct information they will need when you order. It is your responsibility to respond if contacted.

FedEx may assess duties and taxes on behalf of your country’s authorities, and you are responsible for paying these. We have no control over this situation because your government, not Happy Healing, is charging for these. However, please note that we do everything within our power to reduce these costs, and in many countries, Fenben® products are charged at a zero or reduced tax rate.

Because of the continually changing regulations in the many countries we serve, Happy Healing can offer NO REFUNDS on international orders in any case other than the packages being lost in transit. FedEx will destroy any packages that are unable to be delivered.

Please check your country’s laws and regulations to ensure there will be no problems with the products you are ordering.

By placing an order, you are agreeing to our International Orders Policy. Thank You.